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RPM Common Success Factors and Common Challenges

In this course, our experts detail some of the most common mistakes, challenges, and success factors in RPM program implementation.

3 lessons 7 minutes free course

Course Description

What are the characteristics of a successful remote patient management program? What challenges and mistakes have been encountered most frequently by our panel of seasoned RPM program builders — and what are some tried-and-true methods for overcoming them? In this course, our experts draw upon their decades of collective experience to illustrate what should (and shouldn’t) factor into the implementation of a new RPM program.

Course Outline

  • What Are Common Challenges Faced When Developing a RPM Program?2:12

    To best prepare for unforeseen challenges arising from RPM program implementation, it’s important to first define the program’s most pressing goals. Is the primary objective to reduce hospitalizations or readmissions? What metrics are most important, and what are the qualifiers for success? Our experts explain how defining these goals helps ensure that any potential challenges that may arise can more readily be overcome.
    In this lesson, you will learn:

    • Why identifying goals is critical to program success
    • How to achieve measurable results and actionable insights
    • The importance of proper resourcing
    • Why pre-implementation staff training is necessary

  • What are Common Factors in Successful RPM Programs?2:23

    As each year passes, the number of successful RPM programs grows. In this lesson, you’ll receive a high-level overview of the common traits shared by those successful programs, from effective leadership and resourcing to a focus on engaging clinicians as well as patients, from the right approach to technology (and your technology vendor) to versatility — after all, there’s “always room for improvement,” as our experts note.
    In this lesson, you will learn:

    • How to ensure a program is built for success from the onset
    • Why successful programs engage clinicians as well as patients
    • The importance of metrics and results tracking
    • Why invested leadership is a key success factor

  • What Are the Most Common Mistakes Made with RPM Programs?2:05

    It should go without saying at this point, but not all remote patient management programs are created equally. As our experts explain, the most common mistakes made when implementing a new RPM program include the failure to obtain clinician involvement, the lack of a live operator to answer patient questions, and a tendency for leaders to resist providing the program with adequate resourcing, among a few others.
    In this lesson, you will learn:

    • The most common RPM program mistakes to avoid
    • The importance of enrolling the right patients
    • Why lack of resourcing is the #1 RPM program mistake
    • Why patient communication is essential to success

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