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How To Build A RPM Program

From setup to deployment, from patient selection to successful planning, this course outlines the key factors in building a new RPM program.

4 lessons 10 minutes free course

Course Description

In this course, our experts guide you step-by-step through the process of building a new RPM program — including key insights into selecting the right pilot patient population, ensuring that effective educational tools are in place, and making sure all the boxes are checked for each stage of deployment. You’ll also hear examples of well-known companies that have successfully leveraged RPM to improve care and reduce operational expenses.

Course Outline

  • What are the Deployment Stages of a RPM Program?2:00

    Leveraging their decades’ worth of collective experience launching successful RPM programs, our experts offer a step-by-step guide on how to approach the process of program development and deployment. This lesson describes what should go into each stage of setting up and launching a new program — and how to adjust expectations based on unique factors such as timing, geography, care setting, and others.
    In this lesson, you will learn:

    • Where RPM deployment begins, logistically
    • The importance of integrating workflows during setup
    • How to determine a realistic deployment timeline
    • How to select the right pilot patient population

  • Who Uses RPM?2:14

    Once perceived as a means to treat senior patients and chronic conditions — and still highly effective for those populations — RPM programs have become prevalent in the treatment of many other conditions, too. As our experts explain in this lesson, these include (but are not limited to) mental health, high-risk pregnancy, respiratory therapy, and a variety of other situations customized to patient needs.
    In this lesson, you will learn:

    • Why RPM is used across many populations and care specialties
    • How providers use RPM to reduce utilization & hospitalizations
    • How UMMC built a RPM program to manage diabetes
    • How a leading organization uses RPM to manage heart failure

  • How Do I Educate Patients Via RPM?2:36

    From post-discharge videos to nutrition guides, educational materials are a major part of the success of any RPM program. As our experts explain in this lesson, the most effective content is offered in a multimedia format and tailored to where patients are in their personal care plan, designed to ensure that they remain active in the maintenance of their own health by engaging them in their own style of listening and learning.
    In this lesson, you will learn:

    • The various forms educational materials can take
    • The importance of providing continuing education
    • Why it’s essential to speak to patients in their own style
    • Why content should be specific to a patient’s situation

  • What are Common Factors in Successful RPM Programs?2:23

    As each year passes, the number of successful RPM programs grows. In this lesson, you’ll receive a high-level overview of the common traits shared by those successful programs, from effective leadership and resourcing to a focus on engaging clinicians as well as patients, from the right approach to technology (and your technology vendor) to versatility — after all, there’s “always room for improvement,” as our experts note.
    In this lesson, you will learn:

    • How to ensure a program is built for success from the onset
    • Why successful programs engage clinicians as well as patients
    • The importance of metrics and results tracking
    • Why invested leadership is a key success factor

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